Frequently Asked Questions, Policies and Procedures

I use a variety of materials, including gold, silver, stainless steel, occasionally various alloys due to what I am able to salvage from old jewelry. Precious and semi-precious stones, pearls, found objects, old watch faces, and beads. Each piece is unique and crafted with care.

Yes, I love working with clients to create one-of-a-kind pieces that are tailored to their specific style and preferences. Contact me to discuss your custom order.

Processing and shipping times vary depending on the item and your location. I strive to ship all orders within 1-2 weeks of purchase. You will receive a tracking number as soon as your order is shipped.

Processing times for items that are premade will be shipped within 5 business days. Items that are made to order, for instance our watch chokers and castings will take 7 business days to account for creation time.

We work to ensure our customers are satisfied with their purchases. If for any reason, our products do not meet your standards, we'll be happy to exchange or refund the product within 30 days of purchase for a full refund or store credit. 

To make a return:
You must show proof of purchase
The item must not be broken

To return a product, send the package back to
1958 Robinnwood Dr
Warrington PA, 18976

Proof of purchase and the reasoning behind the return should be sent in an email to Palindromeprincess1@gmail.com

We will send a confirmation email once we have received your returned item. Customers are responsible for all shipping costs. For customer support or additional questions, you can contact us at Palindromeprincess1@gmail.com